![]() There was somebody seated in 1A and the only empty seats were 1B and a middle seat in the last row. We were a family of four so we had seats 1CDE and F. This flight was near capacity, 142 seats out of 144 available on the A319. Boarding was handled quite well, and they used new boarding pass-scanning machines. Everything you can expect from a business class lounge. The rest of the lounge can be described as a bit dark, but with a cosy atmosphere with pastries, Thai snacks, crudités and a few hot meal options made-to-order. We had a corner to ourselves with a very comfortable couch. Since Bangkok Airways provides lounge access for all their passengers, we headed there first, but being premier plus members we were able to access the business class section. There was a considerable queue for check in - there were plenty of flights in the morning. All our checked bags were tagged with the priority tag. Starting with check in, me and my dad both have Premier Plus status so we checked in at the business class counter very swiftly and with little fuss, we showed them our vaccination records which were no issue. ✅ Trip Verified | I would say that this flight felt very much like their pre-pandemic experience. To cap it off there was no meal / snack on the flight. ![]() Boarded and arrived 8 hours after the scheduled time. Slow progress boarding - we find out that we will be handed a document to sign to get 1400 Baht compensation. Aircraft arrives and queue forms - no boarding announcement. Possibility of replacement plane coming from Bangkok so we could depart by 6.30pm. Crowd attempts to find out from ground staff. Again no announcement as to what was happening. Prepared to forgive so long as we get there albeit 3.5 hours late. Questioning ground staff I found out that we were boarding, there had been no announcement on the PA system or listing on the departure gates. Approx 3 hours passed and I noticed that the lounge had emptied. Through questioning ground staff we found out that a technician was to be flown from Bangkok. No explanation given as to expected delay. Meal vouchers handed out that had no ability to use at any of the vendors close by. Captain announced we were returning to the bay. Then the aircraft stopped and was boarded by a ground staff. Check in was easy and we boarded and were pushed back ahead of time. Unfortunately our return journey was very different. Good inflight service, tasty breakfast and on time arrival. ![]() In fact we were impressed by the experience. ✅ Trip Verified | We had flown on Bangkok Airways from Bangkok to Krabi a fortnight before and everything was fine.
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